Respiratory Products: Enjoy free standard ground shipping on all respiratory product orders over $99.
Exclusions: Free shipping does not apply to orders shipped to Hawaii or Alaska.

Ground Shipping: Typically, ground shipping takes 3-5 business days for delivery. This is the standard option for most orders.

Non-Respiratory Products: Shipping costs for non-respiratory products are calculated based on the weight of the order.
The total shipping cost will be displayed at checkout.

Processing Time: For orders requiring prescription verification, please allow an additional 3-5 business days for processing.
This time is necessary to ensure all prescriptions are accurately verified before shipping.

PO Boxes: We do not ship to PO Box addresses. Please provide a valid physical address during checkout to avoid any delays.

Weather Delays: Please note that severe weather conditions may impact delivery times. While we aim to deliver your order within the estimated time frame, unexpected weather conditions can cause delays beyond our control.

Hawaii and Alaska: Customers in Hawaii and Alaska are not eligible for free shipping. Shipping costs to these locations will be calculated at checkout based on the order's weight and destination.