Insurance Reimbursement

Med-South Express is a cash only retail website that does not accept health insurance plans for payment or reimbursement of items purchased on this site.  However, we do provide resources to help you file claims on your own with major insurance providers – see the step-by-step instructions below. *Note: Reimbursement is fully dependent on your service provider, please contact them for any questions.

Collapsible content

United Healthcare

Step 1 - Fill Out Claim Form

Download form here

Fill out the claim form above and send it in with your
Medsouth Express itemized receipt and prescription to the address shown on the
back of your Health Plan ID card.  MED-SOUTH
EXPRESS LLC Federal Tax ID 93-442528

Step 2 - Attach Receipt & Prescription

A receipt will be included with your order, or you can
download one from your account. If you need a copy of your prescription,  please email info@medsouthexpress.com.

Step 3 - Submit Claim Form, Receipt and Prescription

Note: For masks that include headgear and machines that come
with humidifiers, the receipt will not list separate prices since they are sold
as bundled items. If your insurance company has any questions, feel free to
contact us.

Step 4 - Get Money Back

Once your claim is submitted, reimbursement usually takes
about 2–3 weeks, although the timing may vary depending on your provider.

BlueCross BlueShield

Download the appropriate BCBS claim form for your local Blue
Cross Blue Shield provider by visiting their website. Look up your specific
BCBS company, then use the search bar to find the “medical claim form.”
Download the form and complete it according to the instructions. Submit it
along with your Medsouth Express itemized receipt and prescription to the address
listed on the form.  MED-SOUTH EXPRESS
LLC Federal Tax ID 93-442528

Step 2 - Attach Receipt & Prescription

A receipt will be included with your order, or you can
download one from your account. If you need a copy of your prescription,  please email info@medsouthexpress.com.

Step 3 - Submit Claim Form, Receipt and Prescription

Note: For masks that include headgear and machines that come
with humidifiers, the receipt will not list separate prices since they are sold
as bundled items. If your insurance company has any questions, feel free to
contact us.

Step 4 - Get Money Back

Once your claim is submitted, reimbursement usually takes
about 2–3 weeks, although the timing may vary depending on your provider.

Kaiser Permanente

Step 1 - Fill Out Claim Form

Download form here

Fill out the claim form above and send it in with your
Medsouth Express itemized receipt and prescription to the address shown on the
back of your Health Plan ID card.  MED-SOUTH
EXPRESS LLC Federal Tax ID 93-442528

Step 2 - Attach Receipt & Prescription

A receipt will be included with your order, or you can
download one from your account. If you need a copy of your prescription,  please email info@medsouthexpress.com.

Step 3 - Submit Claim Form, Receipt and Prescription

Note: For masks that include headgear and machines that come
with humidifiers, the receipt will not list separate prices since they are sold
as bundled items. If your insurance company has any questions, feel free to
contact us.

Step 4 - Get Money Back

Once your claim is submitted, reimbursement usually takes
about 2–3 weeks, although the timing may vary depending on your provider.

Aetna

Step 1 - Fill Out Claim Form

Download form here

Fill out the claim form above and send it in with your
Medsouth Express itemized receipt and prescription to the address shown on the
back of your Health Plan ID card.  MED-SOUTH
EXPRESS LLC Federal Tax ID 93-442528

You can also complete the online reimbursement process here.   

Step 2 - Attach Receipt & Prescription

A receipt will be included with your order, or you can
download one from your account. If you need a copy of your prescription,  please email info@medsouthexpress.com.

Step 3 - Submit Claim Form, Receipt and Prescription

Note: For masks that include headgear and machines that come
with humidifiers, the receipt will not list separate prices since they are sold
as bundled items. If your insurance company has any questions, feel free to
contact us.

Step 4 - Get Money Back

Once your claim is submitted, reimbursement usually takes
about 2–3 weeks, although the timing may vary depending on your provider.

Humana

Step 1 - Fill Out Claim Form

Download form here

Fill out the claim form above and send it in with your
Medsouth Express itemized receipt and prescription to the address shown on the
back of your Health Plan ID card.  MED-SOUTH
EXPRESS LLC Federal Tax ID 93-442528

Step 2 - Attach Receipt & Prescription

A receipt will be included with your order, or you can
download one from your account. If you need a copy of your prescription,  please email info@medsouthexpress.com.

Step 3 - Submit Claim Form, Receipt and Prescription

Note: For masks that include headgear and machines that come
with humidifiers, the receipt will not list separate prices since they are sold
as bundled items. If your insurance company has any questions, feel free to
contact us. 

Step 4 - Get Money Back

Once your claim is submitted, reimbursement usually takes
about 2–3 weeks, although the timing may vary depending on your provider.

Cigna

Step 1 - Fill Out Claim Form

Download form here

Fill out the claim form above and send it in with your
Medsouth Express itemized receipt and prescription to the address shown on the
back of your Health Plan ID card.  MED-SOUTH
EXPRESS LLC Federal Tax ID 93-442528

Step 2 - Attach Receipt & Prescription

A receipt will be included with your order, or you can
download one from your account. If you need a copy of your prescription,  please email info@medsouthexpress.com.

Step 3 - Submit Claim Form, Receipt and Prescription

Note: For masks that include headgear and machines that come
with humidifiers, the receipt will not list separate prices since they are sold
as bundled items. If your insurance company has any questions, feel free to
contact us.

Step 4 - Get Money Back

Once your claim is submitted, reimbursement usually takes
about 2–3 weeks, although the timing may vary depending on your provider.

Department of Health & Human Services

ABN Notice For Medicare Beneficiaries:

Med-South Express LLC sells CPAP equipment to customers for
cash. We do not work with private or government based insurers or social
benefit programs. We do not accept assignment. Medsouth Express is not a
Medicare provider nor do we have a Medicare number. Medicare will not reimburse
you for purchases you make on medsouthexpress.com.